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Customer Profile
AMR Research is the No. 1 advisory firm focused on supply chain, enterprise applications, and infrastructure. Founded in 1986, AMR Research provides advisory services and peer networking opportunities to supply chain and technology professionals in the manufacturing and retail sectors.
Challenges
AMR Research was looking for a Global Software services vendor with a track record in successful CRM Implementations. The ideal vendor would provide an extension to their existing resource base and provide quality development services. AMR needed to:
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Increase engineering resources
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Lower Software Development Costs
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Ability to scale up/scale down technical resources based on demand
Solution
AMR Research chose IOTAP as its CRM outsourcing vendor to meet with the challenges it faces. IOTAP's comprehensive set of services helped them lower software development costs, increase engineering resources, improve effectiveness of their salesforce and thereby deliver quality solutions to their end customers.
IOTAP and AMR Research started off with a small proof of concept project where IOTAP engineers collaborated with their architects to learn the architecture and development standards/methodologies. IOTAP continues to deliver compelling solutions for AMR utilizing their CRM experience and Global Delivery Expertise.
Customer Quote
"The staff and service at IOTAP are second to none. All of our projects are completed on-time, under budget and exceed the requirements of the business user." - Michael Melanson, Vice President, Information Technology, AMR, USA
Key Highlights
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Unique engagement model
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On demand resources and billing
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Follow The Sun Development
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Project Delivered Under Budget and On Schedule
Why IOTAP
Top 5 Reasons, why we are the #1 choice for offshore services
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Satisfied Customers
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Commitment To Work Any Time Zone
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Process Knowledge Of Fortune 500 IT Organizations
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Extensive Technical Expertise Of Large Software Applications
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Solid Project Management Skills
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