Success Stories - Customer Relationship Management

Customer Case Studies

IOTAP's Sucess Stories

	SharePoint Portal Solutions
	CBC Global
	Petron
	Customer Relationship Management
	TECS
	Research Company
	Cloud Services
	AAPT Case Study
	App.Development
	Aviva(.Net Dev.)
	Globenet(.Net Dev.)
	DagSoftware(.Net Dev.)
	Insurance.Organisation.(.Net Mig, Ajax)
	HealthCareInsurance(BizTalk)
	PayrollProvider (MSRS)
	InsuranceProvider(Sharepoint)
	Application Support
	Major Australian Consulting Group
	Auto-ID
	Zimmer Case Study

Leading Research company in Boston, USA

Leading Research company in Boston, USA focused on supply chain, enterprise applications, and infrastructure.

Solution
The Research Company chose IOTAP as its CRM outsourcing vendor to meet with the challenges it faces. IOTAP's comprehensive set of services helped them lower software development costs, increase engineering resources, improve effectiveness of their salesforce and thereby deliver quality solutions to their end customers.

IOTAP and the Research company started off with a small proof of concept project where IOTAP engineers collaborated with their architects to learn the architecture and development standards/methodologies. IOTAP continues to deliver compelling solutions for the company utilizing their CRM experience and Global Delivery Expertise.

Customer Quote
"The staff and service at IOTAP are second to none. All of our projects are completed on-time, under budget and exceed the requirements of the business user." - Vice President, Information Technology, Leading Research company in Boston, USA

Key Highlights

Unique engagement model
On demand resources and billing
Follow The Sun Development
Project Delivered Under Budget and On Schedule

Why IOTAP
Top 5 Reasons, why we are the #1 choice for offshore services

Satisfied Customers
Commitment To Work Any Time Zone
Process Knowledge Of Fortune 500 IT Organizations
Extensive Technical Expertise Of Large Software Applications
Solid Project Management Skills

Leading Research Company profile

Leading Research company Profile:

Leading Research company in Boston, USA focused on supply chain, enterprise applications, and infrastructure. Founded in 1986, the Research Company provides advisory services and peer networking opportunities to supply chain and technology professionals in the manufacturing and retail sectors.

Country/Region:

Boston, USA

Industries:

Research

Business Challenges:
The Research Company was looking for a Global Software services vendor with a track record in successful CRM Implementations. The ideal vendor would provide an extension to their existing resource base and provide quality development services. The Company needed to:

Increase engineering resources
Lower Software Development Costs
Ability to scale up/scale down technical resources based on demand