Endeca Implementation Case Study
Customer Profile:
Leading Research company in Boston, USA, an independent company of experts, researches the intersection of business processes with technology, with a special focus on supply chain and ERP. Since 1995, they have published more than 14,000 pieces of research. Founded in 1986,the Research company provides subscription advisory services and facilitated executive peer forums to operations and IT executives in the consumer products, life sciences, manufacturing, and retail industries.
The Company's conferences deliver high-impact content and provide an opportunity for clients to connect with peers and Research analysts in a setting conducive to building partnerships and alliances. Their periodic webcasts and teleconferences feature analysis of the critical business initiatives that affect operations and IT.
The Company's Advisory Service is used by executives for complex strategic or tactical planning, regular education, updates, and news that can affect important business decisions. The Research company delivers the actionable information and advice you need in three ways:
Industry: Market Research
Business Situation :
The Company was looking for a specialized partner who could set out to upgrade and replace the search function on its Web site. company’s goal was to enable the clients to decide which company papers are the best to read for the latest on supply chain optimization.
Requirement Summary:
The problem with the existing system is that the company's Clients were having difficulty in searching information and reports on their web site. Also they were not able to locate right contents easier. Hence the Research Company set out to implement the enterprise search functionality on its Web site.
Search Features Required:
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Enterprise Search
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Guided Navigation
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Relevancy Ranking
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Content Spotlighting
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Stemming of words, thesaurus, Auto correction of misspelled words, did you mean and other common search engine features
Approach:
The Company's Technical Analysts evaluated six search solution products and finally settled with Endeca Technologies Information Access Platform, which has compelling features like Guided Navigation, Relevancy Ranking, Content Spotlighting and more.
Endeca provided a powerful, flexible and scalable enterprise search platform that helped clients to find, analyze and understand information across the enterprise.
Endeca delivered integrated search and navigation over both structured and unstructured information, regardless of the source or format which was boost up for our Content Management Portal.
clients were able to search through various types of content in their own terms, precisely communicating their intent through a guided refinement dialogue that leads them to exactly the information they are seeking. Moreover, they see related content, automatically determined from their task context, which catalyzes further exploration and discovery
Training & Implementation:
IOTAP consultants attended the training conducted by Endeca for managing/developing solutions using Endeca held at United Kingdom.
IOTAP implemented the Endeca Enterprise Search solution to the Research company, using our proven Implementation methodology along with the additional knowledge acquired at the Training.
Our development resources were available both in offshore and onsite based on key milestones in the project which helped the company for the successful implementation of the product.
Project Duration:
Entire Research website search functionality was replaced with Endeca Enterprise Search in 4 man months.
Customer Quote:
“The staff and service at IOTAP are second to none. All of our projects are completed on-time, under budget and exceed the requirements of the business user."
- Vice President, Information Technology, Leading Research company in Boston, USA