Dynamics 365 Customer Service Case Management – A Ticketing Application too!
Dynamics 365 Customer Service Dynamics 365 Customer Service is used by Organizations for a variety of reasons – Tracking Completion of Task Requests Recording and resolving Complaints Managing and Monitoring Service issues While some of these reasons may be simple to work on and complete, others may be long-drawn, requiring multiple people to work on […]
PowerApps Portals (Part 2)
/in Dynamics 365 PortalsPlanning and licensing the PowerApps Portal While there are so many pages of documentation around capacity planning and licensing the PowerApps Portal, when you get down to implementation, you often get confused and are stumped on encountering the unexpected! We attempt to put forward an actual use case we encountered – 3 issue areas and […]