Three Reasons Why You Should Use Dynamics 365 for Financials

Dynamics 365 is designed to connect every business function together into a single, easy-to-use platform. As you can imagine, there are a number of ways in which the software’s capabilities can be used, and today we’re taking a look at one of the most popular: Dynamics 365 for Financials. First, let’s review what you can do with […]

Punycode Causes Big Problems for Office 365 Online Users

Security for online or on-premise infrastructure can never be taken for granted. We have identified a defense against a new attack that’s targeting Office 365 business users. This is a very real threat to any companies using Office 365 email because it is specifically designed to bypass Microsoft Security and obtain corporate ID and passwords from your users. (Read this article from […]

Dynamics 365 Online or On-Prem?

If you are thinking about a major business application project like implementing Dynamics 365, the deployment option is going to be a very important consideration for some organizations. Dynamics 365 is designed with choice in mind, and one of the first choices a business needs to make is whether to use Microsoft’s Dynamics 365 platform on-premises or in the cloud. Dynamics […]

5 Ways to Speed Up Customer Service & Increase Efficiency with Adxstudio Portals and Dynamics 365

A 2015 study by Forrester research found that web-based self-service is a popular channel for customers to find support. The web-based channel along with other channels like email and telephone is part of a well-rounded customer service strategy. Developing channels for customers or partners to reach you only increases the likelihood of a successful interaction. […]

Opportunity History Tracking and Reporting in Dynamics 365

Dynamics 365 is Microsoft’s new cloud-based business application suite, offering a number of different applications under a variety of plans customized to different work functions. Whether you need a system to track your sales process, customer onboarding, or case resolution, all of these activities can be set up and tracked in CRM. Companies of all sizes […]

Dynamics 365: Relationship Insights Driven By Business Intelligence

Developing personalized, productive relationships with customers and prospects is a top priority for every organization. To help, one of Microsoft’s goals with Dynamics 365 is to merge an organization’s data and communications into a single stream of actionable intelligence that makes managing relationships across multiple systems (email, social networks, file shares, support ticketing systems, etc.) obsolete. That feature in Dynamics 365 is called […]