IOTAP CEO, Ismail Nalwala will be featured speaker at the 2018 Channelnomics Conference MSP

IOTAP CEO to Deliver Innovative Solutions to MSP Challenges at 2018 Channelnomics Conference

(April 25, 2018, Reston, VA) Ismail Nalwala, co-CEO, and Partner of IOTAP will be a featured speaker at the 2018 Channelnomics Conference MSP in New York City. Nalwala will present IOTAP’s innovative approach in using tools like CRM and Work 365 to deliver great customer experiences for Cloud services business.

This year’s conference will focus on the challenges managed service providers (MSPs) face in the ever-changing and ever-competitive managed services space, as well as the best strategies and practices for increasing efficiency, profit, and growth. Solving common customer service and operational challenges will be the core of Nalwala’s session.

Recently featured in a Channelnomics article and Redmond Channel Partner about the operational challenges common for cloud solution providers (CSPs), Nalwala will share how IOTAP, a Gold Microsoft partner, was able to successfully position its business and products in a way that was unique and profitable – two goals that a lot of CSP partners are working towards.

Last month IOTAP released Work 365, a Customer Experience Platform for Microsoft Partners and CSPs built on Dynamics 365, as its proven solution to the operational obstacles CSPs face from growing customer expectations within the current cloud model.

“Some of the challenges are around having a system that provides a holistic view of the business (including sales, services, and accounts), while also allowing partners to buy from multiple providers and sources and ensuring that the services being provided are tailored for their customers,” shares Nalwala. “To do this all at the least possible operational and sales cost with the tight margins in the business – no partner can start out with the CSP program with the first handful of customers being profitable. They wouldn’t know where all the costs and opportunities are. It takes commitment and the right tools to build a profitable cloud business.”

“I’m looking forward to sharing what we’ve learned about what works with our fellow partners to help them stand out and grow profitability”.

The 2018 Channelnomics Conference MSP takes place Thursday, April 26th at Convene in New York City. Registration is currently open and free for senior executives from reseller organizations.

To learn more about the 2018 Channelnomics Conference MSP, visit http://events.channelnomics.com/msp-nyc/static/home.

About IOTAP:
IOTAP is a Microsoft Gold Certified Partner and a Cloud Solution Provider, providing solutions and services to connect, communicate and collaborate with your internal and external customers, partners and peers across your organization.

Contact:
Ismail Nalwala
CEO
info@iotap.com
+1703-884-3363

IOTAP Launches Cloud Services Store

IOTAP Announces Next Generation of Customer Service

IOTAP Launches Cloud Services Store

 

IOTAP, Microsoft Partner launches Online store in the US, India, and Oman to provide Cloud Services

 

(12/08/17, Reston, VA) IOTAP, a leading Microsoft partner and cloud services provider, is proud to announce the release of its new digital storefront at the US – https://online.iotap.com, India – https://online.iotap.in, and Oman – https://online.iotap.om. This online store simplifies the purchasing of software and technology services by combining both offerings into easy-to-understand bundles that reflect how businesses work.

 

IOTAP’s offerings combine industry-leading software such as Office 365 and other technology partners for the digital transformation journey. As a top 1-Tier partner, IOTAP can provide cloud services to customers around the world in 43 countries.

 

“Our online store gives us the platform to service our customers around the world. We are simplifying the process of working with a technology partner and giving customers choices” IOTAP’s CEO, Ismail Nalwala, said. “Customers don’t want to wait or make a phone call for things they can learn and do on their own. They also want a single provider to run their day-to-day operations. Our new store brings services and solutions together in one place. This is what makes us better- we continue to improve our processes and invest in technology to service our customers”

 

IOTAP’s store is launched in 3 countries – USA, India, and Oman and will roll out over the course of next 12 months into other countries and regions. “We have a platform now where we can continue to build intelligence, features and new capabilities for our customers world-wide,” Nalwala said.

 

To browse IOTAP’s new managed service offerings, visit
US Store – https://online.iotap.com
India Store –  https://online.iotap.in
Oman Store – https://online.iotap.om

 

Contact:

Ismail Nalwala

CEO

info@iotap.com

+1703-884-3363

 

About IOTAP:

IOTAP provides solutions and services to connect, communicate and collaborate with your internal and external customers, partners and peers across your organization. To learn more about IOTAP, visit https://www.iotap.com.

 

Click on the link to view the published Press Release IOTAP Announces Next Generation of Customer Service with Launch of Cloud Services Store.

IOTAP becomes XperiDo Silver Partner

The two Microsoft Partners have teamed up to provide better solutions to customers by sharing XperiDo’s solutions to IOTAP’s customer base

(03/01/17, Reston, VA) IOTAP, a Microsoft Cloud Solution Provider and a Gold Certified Partner, is pleased to announce that it has expanded its existing relationship with Invenso – the makers of XperiDo. IOTAP is now a Silver Partner with XperiDo, demonstrating its high-level of competence and expertise with XperiDo products and Dynamics 365 applications. IOTAP will now be able to serve its clients better with a wider support for Xperido.

 

“Our goal is to create opportunities for our customers and help them excel,” IOTAP’s Principal Ismail Nalwala stated. “A majority of our client base relies on the Dynamics platform and XperiDo as a product allows them to create beautiful documents from within Microsoft Dynamics CRM with the data populated directly from the system with one-click functionality.”

 

XperiDo is a server side document generation and delivery platform developed by Belgian Software Development Company Invenso. Invenso, with its flagship product XperiDo, is a Microsoft Partner and provides document generation solutions for Microsoft Dynamics. Invenso builds the kind of business software that people actually love to use. They make software that looks good and works well, all built on a very flexible foundation layer.

 

For more information about IOTAP or to inquire about how IOTAP can help install or service Microsoft’s industry leading business productivity products, visit www.iotap.comor email at marketing@iotap.com.

 

About IOTAP

IOTAP provides solutions and services to connect, communicate, and collaborate with your internal and external customers, partners and peers across your organization. Our mission is to rapidly deliver scalable IT solutions that enable our customers to transform, create opportunities, and excel. We use a global delivery model and to deliver business enabling solutions. We are working 24×7 to bring to your doorsteps technology innovations that equip you with the skills and frameworks to meet the emerging competitive challenges. A consistent record of repeat customers is a testimony of our remarkable track record, quality, consistency, and outstanding technological prowess. Learn more at www.iotap.com.

IOTAP has been featured in the CIOReview magazine

Microsoft has a long-standing reputation as a reliable choice for CIOs and CTOs looking for proven, dependable enterprise software. With the company’s new dedication to a flexible, integrated work-anywhere future under new CEO Satya Nadella, the company is continuously evolving to become a power-house of innovation for organizations that demand cutting-edge technology. While Microsoft continues to provide customers with an ever-expanding world of innovations, it can become a daunting task to navigate through the multitude of options in this fast paced technology centric business world. Microsoft Gold Certified Partner IOTAP specializes in helping companies choose from this vast array of services and technologies to find the right solutions for your business.

Read the entire article here.

IOTAP: Turning Options into Opportunities

IOTAP Named One of Microsoft’s Top 200 U.S. Partners

Redmond Channel Partner Magazine Recognizes IOTAP’s Commitment to Connecting, Communicating and Collaborating with Clients

 (6/23/16, Vienna, VA) IOTAP, a Microsoft Gold-Certified partner, is pleased to announce that it has been named one of Microsoft’s Top 200 partners in the United States by Redmond Channel Partner (RCP) magazine. The list was ranked according to various inputs such as number of Microsoft awards won, customer feedback, performance as a National Service Provider and special expertise as part of the former Microsoft National Systems Integrator Program. The ranking recognizes IOTAP’s skill as a top-level Microsoft partner, handling Dynamics CRM, SharePoint, Office 365, and Azure installation and development

 

In compiling this first-ever list of top Microsoft partners, RCP narrowed a field of hundreds of thousands down to the 200 top performers, which includes large-scale generalists, deep specialists, and other influential companies. While Microsoft itself does not identify “top” partners, RCP went the extra mile to create its own list that was built in part from its own contact lists and recognition of superior Microsoft partner performance.

 

“We’re pleased to see the Microsoft community recognize our efforts to connect, communicate and collaborate with our customers,” IOTAP’s principal Ismail Nalwala stated. “Our goal is to continually push the envelope of what’s possible in CRM, intranets, and cloud-based solutions, and this listing is proof of the value that approach brings to our clients.”

 

In addition to installing and servicing Microsoft’s core Dynamics CRM, SharePoint, Office 365, and Azure business productivity tools, IOTAP also provides customizations and add-ons. The company’s latest release is the Report Scheduler for Microsoft Dynamics CRM. Report Scheduler enables easy, automatic scheduling and delivery of Dynamics CRM reports and data via email, saving CRM users hundreds of hours on manual report compilation and distribution. Microsoft recently recognized the Report Scheduler for Dynamics CRM add-on as a top-ten solution, and the product is one of several valuable additions to the CRM suite published by IOTAP.

 

For more information about IOTAP or to inquire about how IOTAP can help install or service Microsoft’s industry-leading business productivity products, visit www.iotap.comor call +1.703.884.3363.

 

About IOTAP

IOTAP provides solutions and services to connect, communicate and collaborate with your internal and external customers, partners and peers across your organization. We use a global delivery model and to deliver business enabling solutions.  We are working 24×7 to bring to your doorsteps technology innovations that equip you with the skills and frameworks to meet the emerging competitive challenges. A consistent record of repeat customers is a testimony of our remarkable track record, quality, consistency and outstanding technological prowess. Learn more at www.iotap.com.

Join IOTAP’s growing team!

IOTAP is growing and expanding! We are looking to fill roles in our sales and consulting departments.
Opportunities available include: Microsoft Dynamics CRM Consultant, Account Executive (Sales) and Pre-Sales Support Engineer.

E-mail your interests and resume to jobs@iotap.com or visit our Careers Center!

Referrals are rewarded! Forward a candidate for a chance to earn up to $2,000.

 

About IOTAP: Focus

IOTAP provides IT Consulting and Software Services to enable companies to effectively Connect, Communicate and Collaborate with their internal as well as external customers and peer-groups. A Microsoft Gold Certified partner, IOTAP uses products and technologies that include Dynamics CRM, SharePoint, and the .Net platform. The company provides end-to-end solutions and life-cycle implementations for CRM, Collaboration solutions, Web Content Management Systems and Custom Application projects.  For more information, please visit www.iotap.com or write to IOTAP at marketing@iotap.com.

CRMUG Summit 2015: Attend IOTAP Happy Hour & Win An Apple iWatch

Early Bird Discount Ends Sept 15th, RSVP For A Chance To Win An Apple iWatch!

Join IOTAP in Reno, Nevada October 13-16 for peer-to-peer training and networking opportunities! CRMUG Summit is the only user-led conference, designed for users by users. It’s your annual opportunity to go deep into your Dynamics CRM questions and find solutions that will maximize your company’s potential to reach the next level.

 

This year, we encourage you to Go All IN and experience:

 

  • Interactive learning

    Choose from among 120+ educational breakout sessions. Arrive early and take advantage of optional, instructor-led classroom training.

  • Insightful conversations

    Get the practical knowledge and timely tips, tricks, and strategies you can use to get maximum value from Dynamics CRM.

  • Incomparable networking

    Enjoy nearly unlimited ways to meet and learn from other, knowledgeable users.

  • IOTAP Happy Hour

    Join us on Wednesday, October 14th at 5:00 PM at Bistro Napa located at the Atlantis Casino Resort & Spa (across from the Convention Center) for an hour of drinks, food, and fun. RSVP now and enter for a chance to win an Apple iWatch!

IOTAP Expands With Key Hire

Reston, Virginia — September 10, 2015:  IOTAP Inc. announced that Nadia Isata has joined as the VP of Sales, reporting to Chief Executive Officer Ismail Nalwala.

 

Isata joins IOTAP from Altai Systems, where she most recently served as a Director of Business Development. In that role, she was responsible for helping clients implement Microsoft Dynamics solutions to maximize their ROI and create roadmaps for technological integration.

 

“Nadia shares our worldview and knows what it takes to drive growth in the high performance environment of cloud and mobility,” Nalwala said. “Her experience in the Microsoft channel perfectly positions her to play an integral role in IOTAP’s business development efforts, and she is a great addition to our team.”

 

Isata will be responsible for driving strategic business partnerships across various industries with key customers, strategic innovation partners, OEMs, key accounts, third-party partners and industry influencers. In addition, IOTAP looks forward to Isata’s role in enhancing the partnership with Microsoft and laying out a roadmap ensuring growth and success.

 

She brings more than a decade of experience in Enterprise Resource Planning, Customer Relationship Management, Systems Planning, Process Engineering and is featured in Microsoft’s eBook People for Innovation: 12 Amazing Tech Jobs and The Women Who Rock Them.

 

“I’m thrilled to be joining IOTAP at such a pivotal time for the company and the industry,” Isata said. “The opportunity to build new and surprising partnerships is truly exciting, and I look forward to leading these efforts.”

 

About IOTAP: focus

IOTAP provides IT Consulting and Software Services to enable companies to effectively Connect, Communicate and Collaborate with their internal as well as external customers and peer-groups.  A Microsoft Gold Certified partner, IOTAP uses products and technologies that include Dynamics CRM, SharePoint, and the .Net platform. The company provides end-to-end solutions and life-cycle implementations for CRM, Collaboration solutions, Web Content Management Systems and Custom Application projects.  For more information, please visit www.iotap.com or write to IOTAP at marketing@iotap.com.

IOTAP Has an Official Support Site!

First off thank you for finding this article and if you have ever shared your feedback with us, this article is a result of that feedback! Every question and interaction with you allows us to improve and we would like to take this opportunity to share some of the recent changes and enhancements that we are making to support you better!

 

Support Portal

On our new website, we have created a support page! This support page is going to be your portal to access technical and support content on our site. You will be able to access a live technical support agent, access forums for discussion and many other useful assets and tools to get help and answer your questions.

 

The Knowledge Base (KB)

We have converted all the user guides to a digital knowledge base articles. This will allow you to search for answers directly instead of referring to the documentation in the user guide or having to wait for an email response from the support team. The knowledge base will provide answers to your most urgent questions and provides easy browsing by topics. And if you want to take it to go print out any section just click export to convert it to a PDF!

 

Community Forums

To access our forums, click the “Forums” link from your www.iotap.com/support browser window. In addition to the online forums on our site, we would like your feedback on other collaboration opportunities. In addition to the online community forums on our site, we are launching user yammer groups for the CRM add-ons and the work365 apps where you will be able to get answers quickly, share your feedback and see how others are using the applications. Please click the links to join the groups.

 

Chat Support

We now have live chat support on our site on various pages. This will allow you to reach someone right away. Just click the small chat icon button on the pages where you see the live chat option. In case we you don’t find a live chat agent- just leave a message and we’ll get back to you as soon as possible.

 

Product Downloads and changelogs

For each of the solutions, we now have a download area where you can browse to the most current version of the application that you are interested in. You will be able to see the changes and features directly on the site and best of all not have to wait for support to send you the solution and product files. In order to upgrade the solution, you will need to ensure that you have an active maintenance plan in place. Customers on a subscription plan are eligible to upgrade at any time.

 We hope you find the updates and enhancements useful! We would love to get your feedback! You can write to us on the Yammer groups, or email us at support@iotap.com

IOTAP is now in the Microsoft SMB Cloud Champions Club

IOTAP earns this distinction through demonstrated technology success and customer commitment with the new enrollment into Microsoft SMB Cloud Champions Club

 

Reston, Virginia – IOTAP, a global technology and services partner for Microsoft announced today that it is now a member of Microsoft Cloud Champions Club. To qualify for the Cloud Champions Club, Microsoft partners must successfully demonstrate their ability to meet the customers’ evolving needs through rigorous sales and technical assessments; and ensure the highest quality of services with strong customer references to validate successful customer implementations and satisfaction.

 

IOTAP provides complete strategy, solutions and services for Cloud implementations and migrations, Portals and Collaboration, Document Transmittal & Control, CRM, Web Content Management Systems and Custom Application Development for its customers globally. IOTAP provides services and consulting for Office 365, SharePoint, Dynamics CRM (on premise as well as online).

 

“By being a part of Cloud Champions Club, IOTAP has reinstated its ability to implement solutions that solve customers’ business challenges utilizing cloud services,” said Mr. Ismail Nalwala, Director, IOTAP. “We have taken one step further towards our commitment to Microsoft cloud platform and to provide high quality cloud implementation and migration services to our clients.”

 

The Cloud Champions Club serves to connect partner businesses with tools they can use to grow their cloud-based services by providing access to specialized training, operations support etc. Membership is offered to companies

that show a commitment to building a strong practice using Microsoft Online Services and demonstrate its cloud services expertise.

About IOTAP:

www.iotap.com IOTAP provides IT Consulting and Software Services to enable companies to effectively Connect, Communicate and Collaborate with their internal as well as external customers and peer-groups. IOTAP is a Microsoft Gold Certified partner, and provides full life-cycle solutions for implementation of CRM, Collaboration solutions, Web Content Management Systems and Custom Application Development projects. IOTAP has helped customers across the globe to create engaging user experience through SharePoint 2010 platform. The company provides services and consulting for technologies like SharePoint, Dynamics CRM, and Office 365. We have offices in Washington DC (US), Milton Keynes (UK), Muscat (Oman), Mumbai (India) and Chennai (India) and provide on-site as well as offshore support globally. For more information, please visit www.iotap.com or write to us at info@iotap.com.