Archive for category: News

IOTAP, the creator of Work 365, today announced that it has been recognized on the prestigious Inc. 5000 list of the fastest-growing private companies in America.

This recognition underscores IOTAP’s sustained growth and Work 365’s impact in helping Microsoft cloud resellers and IT service providers simplify and scale their subscription and billing operations. Work 365 supports customers across 24 countries, empowering partners worldwide to navigate changes in Microsoft’s Cloud Solution Provider (CSP) program.

Earning a place on the Inc. 5000 is a testament to our team’s relentless focus on customer success and the trust our partners place in us,” said Ismail Nalwala, CEO of IOTAP. “We’re proud of how far we’ve come—and even more excited about what lies ahead.

The recognition comes at a pivotal time, as the Microsoft partner ecosystem continues to evolve with increased focus on the CSP program and AI and consumption-based pricing models. These changes present both challenges and opportunities—making automation, compliance, and customer experience more critical than ever.

As IOTAP celebrates this milestone, the company is preparing to introduce its most significant product update to date: Work 365 PV 3.0. Built natively on Microsoft’s Power Platform, the release will deliver powerful new capabilities to streamline billing, reconciliation, and subscription management—helping partners stay ahead of these industry shifts.

With this combination of industry recognition, global reach, and product innovation, IOTAP reaffirms its commitment to enabling Microsoft partners to thrive in an evolving landscape.

About Work 365 & IOTAP Inc:
Work 365 Work 365 is a leading CSP management, subscription management, and billing automation platform designed to help Managed Service Providers (MSPs) and Cloud Solution Providers (CSPs) easily scale their businesses. Powered by the Microsoft Power Platform, Work 365 enables partners to streamline operations, elevate customer experiences, and drive sustainable revenue growth.

Work 365 is a product of IOTAP Inc., a global software and cloud services company committed to delivering innovative solutions that empower businesses to thrive in the digital economy.

Click on the link to view the published Press Release:
IOTAP Named to 2025 Inc. 5000 List of America’s Fastest-Growing Private Companies

IOTAP has achieved SOC 2 Type 2 compliance for the security, availability, and confidentiality trust service principles.

RESTON, Va. – Nov. 9, 2022 – IOTAP Inc announced today that it has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations also known as SSAE 18. Achieving this standard with an unqualified opinion serves as third-party industry validation that IOTAP Inc provides enterprise-level security for customer’s data secured in the IOTAP Inc System.

IOTAP Inc provides cloud-based services and Work 365 a billing automation platform for IT Services, Cloud Service Providers, ISVs, and MSPs.

IOTAP Inc was audited by Prescient Assurance, a leader in security and compliance attestation for B2B, SAAS companies worldwide. Prescient Assurance is a registered public accounting in the US and Canada and provides risk management and assurance services which includes but is not limited to SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, and CSA STAR. For more information about Prescient Assurance, you may reach out them at [email protected].

An unqualified opinion on a SOC 2 Type II audit report demonstrates to IOTAP Inc’s current and future customers that they manage their data with the highest standard of security and compliance.

Click on the link to view the published Press Release IOTAP (Work 365) Announces the Completion of SOC2 Type 2 Certification

IOTAP CEO to Deliver Innovative Solutions to MSP Challenges at 2018 Channelnomics Conference

(April 25, 2018, Reston, VA) Ismail Nalwala, co-CEO, and Partner of IOTAP will be a featured speaker at the 2018 Channelnomics Conference MSP in New York City. Nalwala will present IOTAP’s innovative approach in using tools like CRM and Work 365 to deliver great customer experiences for Cloud services business.

This year’s conference will focus on the challenges managed service providers (MSPs) face in the ever-changing and ever-competitive managed services space, as well as the best strategies and practices for increasing efficiency, profit, and growth. Solving common customer service and operational challenges will be the core of Nalwala’s session.

Recently featured in a Channelnomics article and Redmond Channel Partner about the operational challenges common for cloud solution providers (CSPs), Nalwala will share how IOTAP, a Gold Microsoft partner, was able to successfully position its business and products in a way that was unique and profitable – two goals that a lot of CSP partners are working towards.

Last month IOTAP released Work 365, a Customer Experience Platform for Microsoft Partners and CSPs built on Dynamics 365, as its proven solution to the operational obstacles CSPs face from growing customer expectations within the current cloud model.

“Some of the challenges are around having a system that provides a holistic view of the business (including sales, services, and accounts), while also allowing partners to buy from multiple providers and sources and ensuring that the services being provided are tailored for their customers,” shares Nalwala. “To do this all at the least possible operational and sales cost with the tight margins in the business – no partner can start out with the CSP program with the first handful of customers being profitable. They wouldn’t know where all the costs and opportunities are. It takes commitment and the right tools to build a profitable cloud business.”

“I’m looking forward to sharing what we’ve learned about what works with our fellow partners to help them stand out and grow profitability”.

The 2018 Channelnomics Conference MSP takes place Thursday, April 26th at Convene in New York City. Registration is currently open and free for senior executives from reseller organizations.

To learn more about the 2018 Channelnomics Conference MSP, visit http://events.channelnomics.com/msp-nyc/static/home.

About IOTAP:
IOTAP is a Microsoft Gold Certified Partner and a Cloud Solution Provider, providing solutions and services to connect, communicate and collaborate with your internal and external customers, partners and peers across your organization.

The two Microsoft Partners have teamed up to provide better solutions to customers by sharing XperiDo’s solutions to IOTAP’s customer base

(03/01/17, Reston, VA) IOTAP, a Microsoft Cloud Solution Provider and a Gold Certified Partner, is pleased to announce that it has expanded its existing relationship with Invenso – the makers of XperiDo. IOTAP is now a Silver Partner with XperiDo, demonstrating its high-level of competence and expertise with XperiDo products and Dynamics 365 applications. IOTAP will now be able to serve its clients better with a wider support for Xperido.

“Our goal is to create opportunities for our customers and help them excel,” IOTAP’s Principal Ismail Nalwala stated. “A majority of our client base relies on the Dynamics platform and XperiDo as a product allows them to create beautiful documents from within Microsoft Dynamics CRM with the data populated directly from the system with one-click functionality.”

XperiDo is a server side document generation and delivery platform developed by Belgian Software Development Company Invenso. Invenso, with its flagship product XperiDo, is a Microsoft Partner and provides document generation solutions for Microsoft Dynamics. Invenso builds the kind of business software that people actually love to use. They make software that looks good and works well, all built on a very flexible foundation layer.

For more information about IOTAP or to inquire about how IOTAP can help install or service Microsoft’s industry leading business productivity products, visit www.iotap.comor email at [email protected].

About IOTAP

IOTAP provides solutions and services to connect, communicate, and collaborate with your internal and external customers, partners and peers across your organization. Our mission is to rapidly deliver scalable IT solutions that enable our customers to transform, create opportunities, and excel. We use a global delivery model and to deliver business enabling solutions. We are working 24×7 to bring to your doorsteps technology innovations that equip you with the skills and frameworks to meet the emerging competitive challenges. A consistent record of repeat customers is a testimony of our remarkable track record, quality, consistency, and outstanding technological prowess. Learn more at www.iotap.com.

Redmond Channel Partner Magazine Recognizes IOTAP’s Commitment to Connecting, Communicating and Collaborating with Clients

 (6/23/16, Vienna, VA) IOTAP, a Microsoft Gold-Certified partner, is pleased to announce that it has been named one of Microsoft’s Top 200 partners in the United States by Redmond Channel Partner (RCP) magazine. The list was ranked according to various inputs such as number of Microsoft awards won, customer feedback, performance as a National Service Provider and special expertise as part of the former Microsoft National Systems Integrator Program. The ranking recognizes IOTAP’s skill as a top-level Microsoft partner, handling Dynamics CRM, SharePoint, Office 365, and Azure installation and development

In compiling this first-ever list of top Microsoft partners, RCP narrowed a field of hundreds of thousands down to the 200 top performers, which includes large-scale generalists, deep specialists, and other influential companies. While Microsoft itself does not identify “top” partners, RCP went the extra mile to create its own list that was built in part from its own contact lists and recognition of superior Microsoft partner performance.

“We’re pleased to see the Microsoft community recognize our efforts to connect, communicate and collaborate with our customers,” IOTAP’s principal Ismail Nalwala stated. “Our goal is to continually push the envelope of what’s possible in CRM, intranets, and cloud-based solutions, and this listing is proof of the value that approach brings to our clients.”

In addition to installing and servicing Microsoft’s core Dynamics CRM, SharePoint, Office 365, and Azure business productivity tools, IOTAP also provides customizations and add-ons. The company’s latest release is the Report Scheduler for Microsoft Dynamics CRM. Report Scheduler enables easy, automatic scheduling and delivery of Dynamics CRM reports and data via email, saving CRM users hundreds of hours on manual report compilation and distribution. Microsoft recently recognized the Report Scheduler for Dynamics CRM add-on as a top-ten solution, and the product is one of several valuable additions to the CRM suite published by IOTAP.

For more information about IOTAP or to inquire about how IOTAP can help install or service Microsoft’s industry-leading business productivity products, visit www.iotap.comor call +1.703.884.3363.

About IOTAP

IOTAP provides solutions and services to connect, communicate and collaborate with your internal and external customers, partners and peers across your organization. We use a global delivery model and to deliver business enabling solutions.  We are working 24×7 to bring to your doorsteps technology innovations that equip you with the skills and frameworks to meet the emerging competitive challenges. A consistent record of repeat customers is a testimony of our remarkable track record, quality, consistency and outstanding technological prowess. Learn more at www.iotap.com.