Work 365 Help is a SharePoint Online application.
Work 365 Help gives you centralized access to manage requests, approve requests and assign them to the right agents. Work 365 also includes agent routing and ticket assignment.
The Help Desk Add-On pricing is based on the number of agents that are configured in the system to handle requests. Pricing per agent is $99/year.
For more than 250 users please contact us at firstname.lastname@example.org for a quote.