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Thus, April 23, 2020
Best Practices for Microsoft Teams to Work Productively
- – Microsoft Teams Introduction
– What Microsoft Teams can do for you
– Features and Tips
– Microsoft Business Voice
– Next Steps
Thus, Aug 29, 2019
Engaging Customers With a Modern Self Service Experience – Part 2
- – Recap
- – Introduction to PowerApps Portals : capabilities and pricing
- – Authentication and Authorization – best practices
- – Use cases of Self-Service Portals
- – Skills & Competencies required to build Self-Service Portals
Wed, June 26, 2019
Why Self Service Portals build an engaging customer experience – Part 1
- – Need for customer self-service
- – Best practices for self-service and customer on-boarding
- – Showcase how technology and service providers are using self-service for case management and case deflection
- – IOTAP’s Customer Self-Service Portals built on Dynamics 365 help you achieve more with what you have
Wed, June 5, 2019
- – What is UCaaS?
- – How to evaluate a UCaaS solution
- – What are the UCaaS alternatives in the marketplace for Office 365 – Solution overview of the leading UCaaS Solution
- – Year-End Offer
Wed, Mar 27, 2019
First Steps in Azure
- – File Level & Machine Backups
- – Demo of File-Level Recovery
- – Disaster Recovery
- – Specific Pricing for each
Wed, Feb 20, 2019
How to get started with Azure
- – Benefits of using Azure
- – How to deal with Windows and SQL server End of Life?
- – How to get started with Azure – Backup and Disaster Recovery
- – Current incentives and why is it the best time to get started with Azure
Wed, Jan 16, 2019
Security Best Practices with Office 365
Office 365 provides an excellent platform for productivity however it also exposes certain vulnerabilities if not used correctly. We are going to kick off our monthly webinars for our Office 365 users to talk about latest in Cloud Services from Microsoft and IOTAP.