Dynamics 365

We create game changing opportunities for technology enabled businesses. We help you create differentiated customer experiences, grow revenue, increase profits and optimize operations.

While Dynamics 365 is a ready-to-use platform, we understand that the right implementation is necessary to deliver value to the organization.

Seamlessly capturing and presenting information during the sales and prospecting process, our implementations increase customer acquisitions and retention percentages using complete customer life-cycle management.

The Team has the right amount of experience and expertise to offer your organization the most user-friendly Dynamics 365 implementation spanning sales, customer service, field service, operations, marketing and financials.

By partnering with us, you will secure advanced functionalities of Dynamics 365. We will help you leverage the system to empower your business and improve business efficiency.

When you work with us

Save time

Get the work done efficiently

Save money

Avoid paying a consultant to learn on the job

Get a faster ROI

Avoid disruptive deployment delays

Maximize value

Get the most benefits from your system

What we can do for you

  • We can help you Build Dynamics 365 Apps
  • Enable Dynamics 365 within your Organization
  • We can help you Sell Dynamics 365
  • We help your Deliver Dynamics 365 Projects


We can enable and help you to implement business solutions, advise on adoption, and we ensure a positive return on investment. For Microsoft Partners we help you leverage your IURs (Internal Usage Rights).

Project Service Automation

Manage projects with confidence, optimize resources, forecast and increase project profitability

Portals and Self Service

Engage with your customers, enable your partners and deliver the best customer experience.

Customer Service

Earn loyalty by giving agents complete information so they can provide a seamless support.


The lead generation, lead management and forecasting are key aspects in ensuring a smooth sales process.

Billing Automation and Subscription Management

Billing Automation and Subscription Management for Direct and Indirect Microsoft partners. Automatically provision subscriptions and services. Streamline accounts and always invoice the right amount at the right time.

Sell With

Grow Revenue and Leverage our Certified Consultants

Deliver & Build With

Our Microsoft Dynamics CRM Experts/Consultants hold MS Dynamics CRM certification that helps us interactive and develop flexible Dynamics 365 / CRM solutions for you to streamline your business operations and track customer engagement with profitability.

Certified Consultants


Flexible Contracts

Technical Expertise

Identify IP

Solution it & Productize It

Agile Delivery

Publish on App Source

Use our Licensing Software that is built on D365

Experience with Dynamics 365


Using a dedicated account manager and running a support team working off a competitive SLA, we support you all the way. Regardless of the question or issue, we will always help you using our flexible support.

Learn More

Migrations and Integrations

Data migration and integration includes anything from sales figures to customer profile information – ensuring that duplicate data entries are eliminated and that you receive a holistic view of cross linked data across multiple applications.
Learn More

Implementation and Customization

We help you build on and extend Microsoft Dynamics 365 capabilities by creating custom-tailored solutions that solve your business needs.
Learn More


We help you evaluate, define, execute, and train, while providing constant support during your Dynamics 365 upgrade phase.
Learn More

Support and Maintenance

Using a dedicated account manager and running a support team working off a competitive SLA, we support you all the way. Regardless of the question or issue, We will always help you using our flexible support packages.
Learn More


We recognize that you want to develop your own capabilities for self-service and user-adoption. We offer regular coaching, guidance and training on the below lines.
Learn More

What our customers say…

They are great. We got our solution done very quickly, customer service was excellent and the product works perfectly. We had one problem and they resolved it immediately.

The staff and service at IOTAP are second to none. All of our projects are completed on-time, under budget and exceed the requirements of the business user.

IOTAP feels like an extension of our development team, they have the same drive to customer satisfaction and technical excellence that we have. IOTAP staff to learn and apply new technologies very quickly give us a big competitive advantage. We would highly recommend IOTAP

IOTAP’s on demand service offering has helped Globenet in cutting engineering and support costs while at the same time increasing customer satisfaction levels and profit margins.They strive for excellence and have helped Globenet tremendously. It’s truly a pleasure working with IOTAP

We were extremely satisfied with IOTAP’s SAP RFID consulting and systems integration services. They have the right mix of technical and functional expertise to deliver an RFID serialization project on the SAP Platform. We were able to deploy a productive SAP Auto Id system with integration to a line-level serialized packaging solution on time and under budget