Business process automation is a subset of digital transformation – Reimagining how organizations unite people, data, and processes to create value for customers and maintain a competitive advantage in a digital-first world. The 4 pillars of this digital transformation process are listed below.
- Engage your customers
- Empower your employees
- Optimize your operations
- Transform your products
In today’s relationship-centric and fast-changing business environment, BPA focuses on reducing the risks of mission-critical core business processes. BPA not only automates business processes but also works to simplify and improve business workflows. It allows today’s professionals to spend their time developing key interpersonal relationships while differentiating themselves in the marketplace, rather than spending hours trying to cope with processes, tasks, and team updates.