Microsoft Dynamics 365

Deliver amazing customer experiences

 

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premise, or with a hybrid combination.

Customer Relationship Management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation.

 

Explore our business solutions

 

Sales

Zero in. Win faster. Sell more.

With Microsoft Dynamics CRM, we help you reimagine sales around this new customer journey. Your sales reps can zero in and focus on the most impactful activities...

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Service

Earn loyalty. Empower agents. Drive resolution.

Social and mobile have transformed customers' service expectations. Customers expect quality, personalized service—on their terms...

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Marketing

Engage customers. Build pipeline. Demonstrate impact.

Marketing is changing faster than ever before. Marketers own more of the customer journey and must engage customers in new ways...

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Social

Listen everywhere. Connect authentically. Move faster.

In today's social and mobile world, businesses need to move faster and share knowledge more broadly than ever before...

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